Flyotels.com (website) offers its users a platform to search for deals onrelated travel services and products i.e hotels, flights, holiday packages and other related travel services and experiences, travel tips and information about accommodation, attractions, travel destinations and all kinds of services related to travelling.
Flyotels.com (website) is a service to offer our individuals, groups or Businesses a Freeone stop service to compare and book all their travel needs in one place, rather than having to spend time shopping around individual booking agents, travel agents that could cost you more for their service of finding you the right deal on your next holiday, travel trip, we do not charge for comparing the travel market for you.
Use of the Website
Member account and user data
If at any time you become a registered user of Flyotels.com you may hold only one user account. As a user you are responsible for the accuracy and completeness of your personal data entered upon registration. The user should inform Flyotels.com about changes to their information by updating the user data immediately.
The user is responsiblefor the confidential use of his/her user name and password. The userwill be responsible for the use of his/her user name and password.The user must contact Flyotels.com in the case of unauthorized use of Flyotels.com services through his/her user name and password as soon as he/she becomes aware of it.
The content and information on this Website (including, but not limitedto, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer,or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
(i) use this Website or its contents for any commercial purpose;
(ii) make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
(iii) access, monitor orcopy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
(iv) violate the restrictions in any robot exclusion headers on this Website or by pass or circumvent other measures employed to prevent of limit access to the webiste.
(v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
(vi) deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
(vii) "frame", "mirror" orotherwise incorporate any part of this Website into any other website without our prior written authorization.
If your booking or account shows signs of fraud, abuse or suspicious activity, Flyotels Ltd may cancel any bookings associated with your name, email address or account, and close any associated Flyotels.com accounts. If you have conducted any fraudulent activity, Flyotels Ltd reserves the right to take any necessary legal action and you may beliable for monetary losses to Flyotels Ltd, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact Flyotels.com Customer Service.
Supplier Rules and Restrictions
Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by anysupplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other travel suppliers may change their prices without notice. We reserve the right to cancel your booking if full payment is not received in a timely fashion. Some hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by Flyotels.com, for your hotel booking. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
Pre paid Hotel Reservations
You acknowledge that Flyotels.com supplier partners pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. You also acknowledge that Flyotels.com supplier partners provide you services to facilitate such booking of reservations for a consideration (the "facilitation fee"). The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by Flyotels.com and its supplier partners, the facilitation fee retained by Flyotels.com supplier partners for their services. You authorizethe Flyotels.com supplier partners to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, service fees, and where applicable, taxes on the Flyotels.com supplier partners' services.You agree that your credit card will be charged by Flyotels.com supplier partners for the total reservation price. Upon submittingyour reservation request you authorize Flyotels.com supplier partners to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.
You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, Flyotels.com supplier partners do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that Flyotels.com supplier partners pay to the hotel supplier for taxes due on the hotel's rental rate for the room. The hotel suppliers invoice the Flyotels.com supplier partners for tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. None of Flyotels.com supplier partners act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by Flyotels.com supplier partners to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by Flyotels,com supplier partnersfor their services vary based on the amount and type of hotel reservation.
You may cancel or change your prepaid hotel reservation, but you will be charged the cancellation or change feei ndicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies byhotel (usually 24 to 72 hours) prior to your date of arrival, youwill be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation.
Sales, use and/or local hotel occupancy taxes are imposed on the amounts that our supplier partners charge for use of their services (facilitation fee and/or service fee) in certain jurisdictions. For hotel stays in New York State, but outside of NewYork City, tax recovery charges, as described above, are collected to cover the taxes due on the rent received by the hotel for the room and there is no local hotel occupancy tax due on our services. The actual tax amounts on our services may vary depending on the rates ineffect at the time of your hotel stay.
You may not book more than 8 rooms online for the same hotel/stay dates. If our supplier partners determine that you have booked more than 8 rooms in total inseparate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book 9 or more rooms, you must contact Flyotels.com travel specialists by phoneat (800) 916-3290 or by filling out the group travel form online. One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign awritten contract and/or pay a non-refundable deposit.
Pay now or Pay Later Details
With certain hotels, you may be presented with the option to pay online now or pay later at the hotel of your choice. If you select the “Pay Online Now”option, Flyotels.com supplier partners will charge the amount to your credit card in US dollars immediately. If you select “Pay Later at the Hotel”, the hotel will charge your credit card in the local currency at the time of your stay. Please note that taxes and fees vary between the two payment options. Tax rates and foreign exchange rates could change in the time between booking and stay. Flyotels.com supplier partner’s coupons may only be applied to "Pay Online Now" bookings.
Privacy Protection, Spam-Mail
Flyotels.com will only send e-mails to registered users if the user has requested them upon registration, users that have “Liked Us” or “Followed Us” on social media groups will receive wall posts, blogs from our social group pages. Flyotels.com will not send e-mails to non-registered users, except for emails which they have requested for. Finally Flyotels.com is not responsible for emails by third parties.
The user releases Flyotels.com from any responsibility of dealing with any claims of third parties that arise from any content placed by the user on Flyotels.com. Flyotels.com reserves the right of legal defence against such claims. The user supports Flyotels.com in the resistance of such claims, in particular by providing all information necessary for the defence. The user is responsible for reimbursement of damages that Flyotels.com incurs through successful claims of third parties. This also includes legal charges.
Liability for Content
Neither Flyotels.com nor the user is liable for the accuracy, quality, and degree of completion, reliability, or credibility of information on Flyotels.com (blog) posted by users. The user uses the content of Flyotels.com at his/her own risk, in particular for the choice of accommodation, travels, or other services based on the content of Flyotels.com. In particular, retrieving information on Flyotels.com does not represent a consulting service or advice. Content generated and published by users does not represent the opinion of Flyotels.com, and Flyotels.com does not adopt this content as its own. Flyotels.com is also not liable for the quality, completion, reliability, or type of its editorial content. In particular, retrieval of any editorial content on Flyotels.com does not representany consulting service or recommendation. This is not valid as far as the content itself harms the rights of any third party. For such acase, legal liability is unaffected.
Hyperlinks, advertisement banners, business data of accommodations, touris tattractions, or providers etc. do not represent a recommendation from Flyotels.com for a third party or third party services. Flyotels.com will not be held liable for prices or availability, and Flyotels.com does not adopt this particular content as its own.
Flyotels.com will not be held liable for technical malfunctions that Flyotels.com is not responsible for or malfunctions that were caused by uncontrollable circumstances. Further more, Flyotels.com is only liable for damages caused by deliberate acts or acts of gross negligence such as for the violation of contractual agreements and only for typically predictable damages. Product liability laws remain unaffected.
Flyotels.com does not guarantee uninterrupted availability of data and can freely choose to be unavailable for aparticular time frame for maintenance.
Liability for commercial offers
Flyotels.comis at no time the provider of any commercial services to end-usersthat are offered directly or indirectly on Flyotels.com. Specifically, Flyotels.com will at no time be the contractual partnerfor end-user's services.
Offers, in particular to those related to the booking of hotels and trips or services or products related to them, are based on the databases and websites of external contracting parties. Flyotels.com takes no liability for the degreeof completion and accuracy of these offers.
All contracts that arise from these offers are formed between the Flyotels.com user and the particular external contracting party. In particular, Flyotels.com at no time takes the role of a tour operator or travel agency. The general business and contract conditions of the particular operators or travel agencies apply, especially the rightsto revoke and withdraw. The contact for the organisation of bookings and payment, as well as inquiries of any kind is always the respective partner. Flyotels.com is not involved in any agreement or claim between the user of Flyotels.com and the respective partner, and thus remains legally free and unaffected there of.
Flyotels.com can cancel a user's account and delete their registration within one week of notice. The user can also cancel membership with the same terms of notice. The right to immediate cancellation for important reasons remains unaffected.
You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreignentry requirements are met. Flyotels.com has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.
Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.
Health:Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.
Disinfection:Although not common, most countries reserve the right to disinfect aircraft if there is a perceived threat to public health, agricultureor environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinfection procedures: (1) spray the aircraft cabin with an aerosolizedin secticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board. For more information, see:http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm
Changes to the Terms and Conditions